Compare email platforms and pick the one that fits.
Fair side-by-sides of Send & Retain, Resend, Loops, and Customer.io, including when another tool is the better choice.
✓Free to start. Unlimited contacts on every tier.
One system, end to end
Product event accepted
Trigger
Paused automation inspected
Run
Delivery state retained
Report
[ 01 / 05 ]Comparisons
Which comparison are you looking for?
Send & Retain vs Resend
Two developer email APIs with event-triggered automations. One prices marketing by contacts, one by sends.
Send & Retain vs Loops
A visual email platform for SaaS next to an API-first one priced on sends.
Send & Retain vs Customer.io
Multichannel journeys next to email only, run by your agent.
[ 02 / 05 ]In one line
What is Send & Retain?
An email API plus a remote MCP server. Your app sends transactional email, and your AI agent builds and runs marketing email automations triggered by what users do.
- Every automation is created paused. Turning one on needs your confirmation.
- Every email goes to one person. No newsletter blasts, by design.
- Priced on sends, with unlimited contacts on every tier.
- Send on our platform, or through your own Resend or SendGrid key.
[ 03 / 05 ]Honest fit
When is another platform a better fit?
Send & Retain is deliberately narrow. These are the cases where we'd point you elsewhere.
- You send newsletters to your whole list. Loops, Mailchimp, or Resend Broadcasts do that; we don't.
- Push, SMS, or in-app messages share journeys with your email. Customer.io covers those channels and more.
- You only need a sending API and will build the rest yourself. Resend or Postmark is enough.
- A marketer wants to design emails in a visual editor. Loops is built for that.
[ 04 / 05 ]How to decide
How should I choose an email platform?
Name who does the work
A developer, a marketer in a dashboard, or an AI agent with your approval.
Check the pricing model
Per contact stored or per email sent changes the bill more than any feature.
Rebuild one real automation
Build the same welcome emails in each tool and see which one you'd keep running.
Test the safety net
Check what happens to unsubscribes, bounces, and complaints before anything goes live.
Built into every step
[ 05 / 05 ]Related
Related pages
Questions people ask us
Try it on one real automation.
Build a paused welcome automation and decide from the work, not the feature list.