Move the Customer.io email lifecycle you still need. Separate it from the multichannel surface around it.
Inventory people, attributes, events, segments, broadcasts, campaigns, templates, and channel dependencies before rebuilding a focused email path.
✓One stream first. Verify it, then move the rest.
Inventory before cutover
Inventory
Source material read
Rebuild
Created paused
Verify
Real inbox test
Switch
One trigger first
Destination flow
Paused until validation and explicit cutover
[ 01 / 03 ]What moves
Isolate the email journeys, customer state, and product events that can move without breaking another channel.
Inventory channel dependencies
Record where an email branch depends on a segment, data pipeline, push, in-app, SMS, or downstream campaign state.
Map people and events deliberately
Preserve identity, consent, attributes, and product-event meaning without copying every historical segment.
Move one bounded email journey
Verify entry, exit, message, suppression, and product outcome before retiring its Customer.io path.
[ 02 / 03 ]Concept map
Narrow a broad engagement model into a clear email lifecycle.
Map the customer meaning and product outcome while making every removed channel dependency explicit.
Identity
People and attributes
Contacts and current attributes
Journey
Campaign and workflow evidence
Paused flows rebuilt from exports and screenshots
Events
Behavioral triggers
Named product events with explicit properties
[ 03 / 03 ]Related
What the move touches
Questions people ask us
Move the email path without hiding its channel dependencies.
Inventory the journey, isolate one email branch, and verify its product outcome.